Do You Have Any Questions?
Frequantly Ask Questions
We’re here to help with clear, practical answers for laboratory informatics—LIMS/LIS implementations, instrument/EHR integrations, cloud deployments, and 21 CFR Part 11 validation. Whether you’re exploring features, planning a migration, or tightening compliance, our team can assist. Reach out anytime, and browse the FAQs below for quick guidance so you can get the most from BGASoft’s solutions.
BGASoft provides turnkey, configurable solutions for a wide range of labs—including clinical research, clinical trials, toxicology, molecular, biosample repositories, pharma/biotech, manufacturing, petroleum & mining, and other regulated or non-regulated environments.
In short, an LIS is patient-centric (clinical diagnostics), while a LIMS is sample-centric and common across research, environmental, and analytical testing labs. BGASoft can help you choose and implement the right approach for your workflows.
Our lab informatics platform is built on FHIR standards and is designed to integrate with healthcare systems and lab instruments, accelerating workflow configuration and data exchange.
Yes. Cloud delivery provides scalability, anywhere access via a web browser, and reduced IT overhead—no local hosting required—while maintaining performance during peak demand.
BGASoft delivers solutions and services for regulated environments, including 21 CFR Part 11-compliant LIMS for clinical research and trials, with validation services available.
We provide end-to-end professional services—implementation, configuration, project acceleration, and delivery processes—to help you go live on time and within budget.
Yes. We offer STARLIMS expertise from administration and configuration to development and architecture, so you can extend or optimize your existing deployment.
Yes. As part of implementation services, we plan and execute structured migrations (mapping, verification, and reconciliation) to bring historical data into the new platform while preserving integrity. (Aligned with our LIMS implementation and professional services offering.)
Timelines vary by scope (number of workflows, instrument interfaces, integrations, and validation depth). After a discovery session, we provide a clear plan with milestones—whether fixed-scope or time-and-materials.
We offer ongoing support and enhancement services. Based on your needs, we can discuss SLAs, release management, and roadmap planning to ensure your system evolves with your lab.